# Canada Border Services Agency

## Admin Portal + Mobile App

### The CBSA Mobile App project aimed to modernize how border officers access information in the field. Designed for use across airports, land crossings, and inspection zones, the mobile app delivers real-time access to shipment data, traveler information, and enforcement tools.

**Client**  
Canada Border Services Agency

**Services**  
Front-End Designer  
Product Strategy

**Industries**  
Government, Public Safety

**Date**  
2019-2022

**Outcome:**  
HintonX supported the end-to-end experience design for this secure mobile platform. The focus was on improving usability, ensuring accessibility compliance, and aligning functionality with operational needs. Through iterative testing and close collaboration with border officers, the final product helped reduce friction in day-to-day enforcement activities and improved field decision-making.